Thank you for purchasing our digital products.Please read our refund policy carefully before making a purchase.

1、Non-refundable digital goods

All digital files (including downloadable drawings, plans, and design documents) are non-refundable once they have been downloaded or accessed.This is because digital items cannot be returned in the same way as physical goods.

-Because refunds are not available, please make sure you fully understand the product before purchasing.

-If you have any questions or uncertainties, please contact us before placing your order.

2、Exceptions

Refunds will only be considered in cases where:The file is corrupted or inaccessible and cannot be repaired after we assist you.You have accidentally made a duplicate payment for the same item.

3、Contact us

If you believe your case qualifies for a refund, please contact us within 7 days of purchase at:service@plancuts.comWe will review your request within 3 business days.

4、Agreement

By purchasing and downloading our digital files, you acknowledge and agree to this refund policy.

Effective Date: October 5, 2025